Quality Policy

Roadnight Taylor is a privately owned consultancy company dedicated to achieving timely grid connections, at least cost and risk, to the GB electricity networks.

Our mission is to build an unusually impactful grid consultancy, and help overcome the barriers to the connections that our society needs to decarbonise and to thrive.

It is clear to us that the decarbonisation and health of our economy depends on the deployment of smart and affordable network solutions and infrastructure, where and when they are needed.This is where we focus our significant influence.

In this arena, the correlation between expertise and outcomes is direct. As such, day-in-day-out, our skilled team of consultants help major market participants accelerate the UK’s transition away from fossil fuels and towards a healthier economy.

We aim to achieve the above by operating a quality management system (QMS) that complies with the international standard ISO 9001:2015. We also commit to monitor the effectiveness of our quality system and to act with integrity to continually improve our operations and to meet the requirements of our Clients, as well as our legal and regulatory and any other applicable requirements.

The scope of our QMS is “Consultancy services in respect of smart, timely and affordable network solutions and infrastructure”.

All personnel within the company are responsible for the quality of their work. We provide training and/or support and have established systems to assist all personnel to achieve the standards required. While we endeavour to consistently meet and exceed our Client’s expectations, we have to recognise that we don’t always achieve our own standards. If a Client complains, we are committed to investigating the complaint and will do our best to rectify the situation and to learn from it. We want our Clients to become active advocates for our business.

The policy, organisation and procedures necessary to achieve the requirements are described in our QMS. Quality objectives of the company are agreed annually at Management Review Meetings and reviewed regularly for effectiveness. At these meetings, we ensure that this policy and the quality objectives remain compatible with the strategic direction and the purpose and context of our organisation.

Our Quality Manager is responsible for monitoring the quality system and reports regularly to the Board of Directors on the system’s implementation, status and effectiveness.

Directors

Hugh Taylor   Lucy Taylor

30 April 2024