Your privacy and the protection of your personal information is important to us. This Privacy Statement is for Roadnight Taylor Ltd. Please read this privacy statement which explains how we use, store and protect your data and personal information. ‘We’, ‘us’ or ‘our’ in this Statement means Roadnight Taylor Ltd.
1. Who we are
Roadnight Taylor is a limited company registered in England under registered company number 8753754. Our registered office is at The Old Tannery, Hensington Road, Woodstock, OX20 1JL. Our contact details are at the end of this statement.
Roadnight Taylor Ltd operates this website [http://roadnighttaylor.co.uk] and acts as the data controller responsible for looking after your personal data.
2. What information we collect about you
The personal information you provide us will be used to contact you to provide you with information about the services you request and to subsequently provide those services and to carry out our obligations arising from any contracts between us.
We collect your:
- email address;
- telephone number.
From time to time we may require additional personal information about you to carry out the services you request.
We collect this information when:
- you fill in contact forms on our website;
- you fill in the form to subscribe to our newsletter via our website, through the link on our email signatures or in other emails we send you;
- you call us, email us or communicate with us by post;
- you request information to be sent to you over the phone by post or email;
- you fill in forms at any events you may visit us at;
- third party companies you work with introduce you to us.
Our legal basis for collecting this information and sharing it in this way is to enter into a contract with you. If you do not provide the relevant information, we may be unable to provide the services you have engaged us for.
If you give us your personal information when entering a competition or prize draw when you visit our tradestand at shows or events, we use this data under the legal basis of legitimate interest to send you details of our services and our news. We have balanced this decision against what is reasonable to expect given the nature of our business and our previous contact and relationship with you, and we always ensure it has minimal impact on your privacy.
3. How we use your information for marketing purposes
We would like to send you news about the industry and about our products and services which may be of interest to you. This may be by post, telephone, email and text message. We will not use your personal information for these purposes, unless you have given your consent by checking the appropriate boxes on the forms we use to collect your personal information – or if you have given us your details on our forms at a show or event.
If you have consented to receive marketing information but later change your mind – or if you are on our lists under the legal basis of legitimate interest but wish to be removed – you have a right to opt out any time.
On our newsletter emails, this can be done through the ‘Unsubscribe’ link that will always be at the bottom of any of our email communications.
If you no longer wish to be contacted for marketing purposes by post, telephone or text message, please contact us.
Our email newsletters may contain tracking facilities within the email. Your activity may be tracked and stored in a secure database for future analysis and evaluation. This tracked activity may include; the opening of emails, the clicking of links within the email, dates and frequency of activity. Our legal basis for processing this data in this way is for our legitimate business interests as this information is used to refine future email campaigns and supply you with more relevant content based around their activity.
4. How long we keep your information
We will not keep your personal information for longer than is necessary to provide our services and we will remove it from our system once our services are complete. An exception will be if we are required to do so for legal or regulatory requirements.
If you consent to marketing, your information we use for marketing purposes will be kept on our systems until you notify us that you no longer wish to receive this information and/or unsubscribe.
5. Who we share your information with
We may share your information to third party service and product providers so that we can provide the services you have requested from us and to carry out our obligations arising from any contracts between you and us.
We will not share or sell your information for marketing purposes with other companies. The one exception may be where we may share a tradestand at an event with a third party and we both collect your information. How we use and share your data in these circumstances will be made clear on the forms you complete at the time.
We may also share your name, address and email information with third-party suppliers who provide us with support services, such as marketing and email services, and who may process your data on our behalf. We have written contracts in place with all such entities which require them to process your data only in accordance with our instructions.
We may also disclose your personal information to other third parties in the following situations:
- if Roadnight Taylor is sold to a third party, in which case personal data held by us about you will be one of the transferred assets.
- if we are under a duty to disclose or share your personal data to comply with any legal obligation.
If you would prefer to not have your details shared in these ways, please contact us in writing at the address below.
6. How we store and transfer your information
All the personal information we collect is processed by our staff in the UK.
We are committed to ensuring that your information is kept secure. We maintain strict security standards and procedures to prevent unauthorised access to your data. We have put in place a variety of physical, electronic and managerial procedures to protect the security of your data. Our staff and third-party suppliers adhere to our privacy standards and we regularly check them for compliance.
For the purposes of IT hosting, maintenance and email marketing this information is located on servers within the European Union and may be transferred to and stored outside the European Economic Area (EEA). If we do transfer information to hosting companies outside of the EEA we make sure we use one of the following safeguards:
- We only transfer your personal data to country with privacy laws that offer the same protection as the EEA.
- We transfer data to organisations part of the EU-US Privacy Shield – this requires them to provide similar protection to personal data shared between the US and EEA countries.
7. Your rights and how you can access or change your information
Under certain circumstances, you have the rights to:
- request access to your personal data;
- request correction of your personal data;
- request we erase your personal data;
- request we restrict or object to the processing your personal data;
- request the transfer of your personal data;
- request your consent is withdrawn.
If you wish to exercise any of these rights, please write to us at Roadnight Taylor, Long Barn (Ground Floor), The Old Brewery, Priory Lane, Burford, OX18 4SG. We will process your request no later than 20 days after you ask us.
8. Our website and your information
We use statistical (anonymized) third party cookies to help us track how visitors use our website so we can improve your experience on our website.
You may refuse the use of these cookies by selecting the appropriate settings on your browser. Please read your own web browser’s help pages for more information on how to disable cookies.
Enquiry form data:
The online enquiry form requires a user to enter personal information to allow us to contact you about the services you request. This information is stored in a secure database and not in a cookie. It is not readable by other websites.
The transmission of information via the internet is never 100% secure. We will do our best to protect your personal information, but we cannot guarantee the security of your information transmitted from our website via our forms. Any transmission is done at your own risk.
Our website contains links to and from other third-party websites or social media sites. We cannot be held responsible for the security of these sites and we advise users to read the privacy policies of other websites before registering any personal data.
10. How to contact us
Our data protection officer is Lucy Taylor, Operations Director.
If you are not happy with how we collect and use your data and are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (www.ico.org.uk).